Tech Help & Lessons

Technology, made calm.

Patient, one-on-one tech help by phone and Zoom. Learn your phone, tablet, or computer, or get unstuck, at your pace, with a clear plan for every session.


Who It’s For

Anyone who wants a patient guide.

By phone and Zoom from anywhere, with in-person visits available near Montgomery, Alabama. Seniors and older adults are one group we are set up to help, and far from the only one.

Seniors and older adults

Patient, jargon-free help, at exactly the pace you like.

Anyone new to a device

A new phone or computer, at any age, and no idea where to start.

Busy people

Skip the hours of searching and get the answer from a person.

Small business owners

Get your team’s tools working so you can get back to work.

Families helping a parent

Book help for Mom or Dad, and join the call if you like.

The nervous and the stuck

No question is silly, and nobody is rushed.



Or Just One Session

Need help with one thing?

Set up a new device

A new phone, tablet, or computer, ready to use.

Fix a problem

Email, Wi-Fi, a frozen phone, or something that “stopped working.”

Learn one thing

Video calls, photos, texting, or a single app.

Stay safe

Check for scams, passwords, and settings that protect you.

Get connected

Wi-Fi, printers, smart TVs, and the things that go with them.

Work tools

Email, calendars, Zoom, shared documents, and the apps you use every day.


How It Works

Four easy steps. That’s it.

  1. 1

    Email us what you’d like

    Your device, what you want to learn or fix, and the best times to reach you.

  2. 2

    We set up your first session

    We reply by email with times, price, and a plan. The first session is a regular paid session.

  3. 3

    We talk you through it

    By phone, or on Zoom with screen sharing for computers. One-on-one, at your pace.

  4. 4

    You keep going

    A simple cheat sheet, and extra sessions if you need them.


Pricing

Fair, and clear.

Most sessions are by phone and Zoom, so there is no travel to pay for. You always know the price before we start.

Four-Week Course
$270
  • 4 weekly sessions of about 60 minutes
  • A clear plan for each session
  • A simple take-home cheat sheet
  • Prepaid, with 10% off the session price
Book the course
Single Session
$75
  • About 60 minutes by phone and Zoom
  • One device or one topic
  • Your first session is a regular paid session, set up by email
  • Also used for extra sessions beyond a course
Book a session
In Person
Quoted by distance
  • Available near Montgomery, Alabama
  • Priced higher to cover travel time and costs
  • You get the price before you agree
Ask for a quote

Our Promise

Safe, and respectful.

Scammers target people of every age, so we do things the opposite way.

We never ask for your passwords

Or your PIN, or card numbers. If you need to type one, you do, and we look away.

We never call you first

You contact us. If someone calls claiming to be us unannounced, hang up.

You stay in control

We guide, you do. We will not take control of your device unless you ask.

Family is welcome

A son, daughter, or friend can join any call.

Read our terms, including our scheduling, cancellation, and refund policies.


Questions

Good to know.

How does it work?

You email us what you would like to learn or fix, and we reply to set up your first session. We talk you through each step by phone, and for anything on a computer we use Zoom so we can see your screen. Everything is one-on-one, at your pace.

How much does it cost?

A 60-minute session is $75. A four-session course is $270, which is 10% off. Your first session is a regular paid session, set up by email.

Do you offer in-person help?

Yes, if you live near Montgomery, Alabama and would like someone to come to you. In-person visits cost more because of travel time and costs, and we quote the price before you agree.

Do I need to know how to use Zoom?

No. If you need Zoom for working on a computer, we will teach you how, step by step.

Who is this for?

Anyone. Many of our clients are seniors and older adults, and many are simply people who want a patient person to help, at any age.

What if I am slow, or nervous about technology?

That is exactly who this is for. We go at your pace, with no rushing and no jargon.

What happens if I need more time?

Extra sessions are available at a set price, listed before you agree. There is never any pressure.

Can my son or daughter book it for me?

Yes. Many sessions are booked by family, and they are welcome to join the call. We will talk with you first so you know what to expect.

What should I have ready?

Your device and its charger. If you know your passwords, great. If not, we will help you find a safe way to keep track.

What is your cancellation policy?

Plain and fair. See our terms for the details on rescheduling, no-shows, and refunds.

Ready?

Let’s make it easy.

Tell us what you’d like to learn and the best time to call. We’ll take it from there.